Front Desk Receptionist.

March 11, 2010

So I knew with Spring Break coming around, I wouldn't be able to make it the Friday with everyone else. I planned to go in the Thursday before, and fortunately I was able to see the clinic from a patient perspective. Usually when working at the clinic, we are arriving soon after the Clinic takes their last patients, so we do not get much interaction, if any at all, with the patients. Today, I was able to get a bit of patient interaction.

The usual volunteer that works at the front desk was not able to come in, so I was able to sit with a Medical Assistent who offered to take over until another volunteer arrived. To my luck, she was very knowledgeable of the clinic and many of the tasks and procedures that occur daily within the clinic. She had been working at HHH for 7 years now, and wakes up every morning thrilled to give her time to those who are less fortunate.

Although I was sitting there watching her make those phone calls to the doctors and nurses to schedule these patients or walk-ins, I got a glimpse of how happy and thrilled many of these people are to see one another and being able to sit down and have a conversation. It's amazing how many things we take for granted, while many of the people who step foot in the clinic are grateful to receive a simple smile and toothbrush to get them through the day. This message brings back many reassuring thoughts not to complicate your life, but to live with simplicity and happiness.


"Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around."
- Leo F. Buscaglia


Until next time,


Cristina